Choose your document
FOR CUSTOMERSTerms of useThe rules for ordering, paying and delivery on Pezta.ReadFOR EVERYONEPrivacy policyWhat we collect, why, who sees it, and how long we keep it.ReadFOR CUSTOMERSRefund policyCancelling, problems with an order, and refunds to M-Pesa.ReadFOR EVERYONECookie policyThe small files this website uses, and your choices.ReadFOR EVERYONEYour data rightsHow to see, correct or delete your data, and close your account.ReadFOR RIDERSRider termsUsing the rider app, the bike, safety and your data.ReadFOR SHOPSVendor termsListings, orders, food safety, fees and payouts.Read
Data protection
Pezta Ltd decides how your personal data is used, which makes us a data controller under Kenya's Data Protection Act, 2019. Our registration number with the Office of the Data Protection Commissioner is [ODPC registration number]. See our Privacy policy and Your data rights.
Contact
- Pezta Ltd, [company number]
- [Building, street], Nyeri
- P.O. Box [number], Nyeri
- privacy@pezta.co.ke
- 0700 000 000
If you're unhappy with how we handled your data, you can complain to the Office of the Data Protection Commissioner at odpc.go.ke.
